Senior Manager, Education-Northeast Regional Trainer
Company: Disability Solutions
Location: New York
Posted on: April 23, 2024
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Job Description:
Senior Manager, Education, Northeast Regional Trainer At Chanel,
we are focused on creating an inclusive culture that nurtures
personal growth, contributing to collective progress. We believe
the uniqueness of each individual increases the diversity,
complementarity and effectiveness of our teams. We strongly
encourage your application, as we value the perspective, experience
and potential you could bring to CHANEL. About the Role: CHANEL is
looking for a Northeast Regional Training Senior Manager to join
our Fashion Education Team in New York City. You will play a lead
role in supporting the development of the Northeast Regional
Boutique teams via the implementation of educational initiatives,
close collaborations with Style Expertise and on-the-floor coaching
to further strengthen the best-in-class experience for CHANEL
clients. This role interfaces with Boutique Leadership Teams and
Home Office teams to develop a holistic view of training
opportunities, while identifying root causes and highlighting
Fashion Division priorities, to then suggest and deliver
learning-based solutions that align with the organizational goals
and objectives. Our ideal candidate will have a minimum of 7 years
of experience and a passion for identifying and responding to
training needs at the Boutique level with an eye to overall
consistency across all doors. What impact you can create at CHANEL:
Develop, lead and facilitate in-store training modules on product
knowledge, service behaviors and selling skillsSpend four days each
week in Boutiques coaching on service and product
knowledgeFacilitate learning through a variety of delivery methods
including classroom instruction, digital training, and engaging
interactions with the teamWork closely with Home Office leadership
and Boutique Leadership Teams to identify learning gaps to refine
and develop strategies and implementation of key
programsLead/mentor Boutique Education Managers in the NE Region
with facilitation skills, content creation, general development,
etc.Facilitate New Hire and Developmental presentations for NE
marketIdentify market-specific training content needs and
communicate to broader Education teamReview boutique business and
service trends prior to visits and work with BLT to identify
relevant learning-based solutions and coaching opportunitiesIn
collaboration with Fashion Education, help propose and organize a
training calendar to effectively execute on the needs of the
BoutiquesSupport the Boutique Leadership Team to monitor the
quality and impact of training execution via follow up analysis You
are energized by: Strong partnership with Boutique Leadership Team,
Regional Retail Leaders and Fashion Education team to help identify
individual training needsActively coaching team members on expected
service and sales behaviors on the sales floorOrganizing, setting
up and helping to animate in-depth product and service
trainingsActing as liaison between Boutiques and Home Office on
digital learning mattersEnsuring teams have completed necessary
prep work before trainingsCollaborating with broader Education team
to build and edit content sent from Global teamPartnering with
Style Expertise team to upskill and enhance learning around
seasonal collectionsActing as a Brand Ambassador while in Boutiques
What you will bring to the team: Preferred experience in Fashion
RetailHighly developed interpersonal, verbal and written
communication skills, including outstanding facilitation
skillsDemonstrated ability to manage, motivate and coach others,
while also building and fostering a team-focused culture. Including
and not limited to a high comfort level with giving feedbackAbility
to communication clearly, concisely and persuasively with both
large and small groupsHighly creative energy with the ability to
handle multiple priorities and complete tasks/projects in
accordance with stated deadlines. Excellent time management
skillsAbility to manage and track travel budget Position Logistics:
Minimum 7 Years Training and/or Organizational Development
ExperienceMust be able to work independently and transparently,
possessing the judgment to provide frequent, concise, and cogent
management updates to US and Global Paris teamsAbility to work well
as part of a team and demonstrate flexibility in working within a
continually evolving and demanding environmentTravel-up to 70% of
time (Domestic) What skills you will learn? What experiences might
you have? : Cross-departmental collaborationOpportunity to stay on
top of current digital and adult learning trends and use market
knowledge to keep content fresh Ownership over streamlined
communication between Home Office & Retail TeamsContinuing personal
education and development in learning toolsOpportunities for
visibility to senior and Global leadership Compensation: The
anticipated base salary range for this position is $80,000 through
$128,000. Base salary is one component of the total compensation
for this position. Other forms of variable pay [may/will] be
offered for this position. Other components [may/will] include
bonus potential, benefits, and/or perks. Benefits and Perks:
Flexibility (flexible time and hybrid work options)Wellbeing
resources include dedicated paid time off for wellbeing (2-week
August Office Closure and Wellbeing Days in Retail) and a Wellbeing
fundFamily and care giving benefits (inclusive of parental leave,
fertility support, MilkStork, and Care.com Membership)Generous paid
time off policies to include vacation, holiday, sick and volunteer
days401K, pension and other incentivesRobust healthcare offerings;
medical, dental, vision, MDLIVE (virtual care), One Medical,
Flexible Spending Accounts (Health Care & Dependent Care), Health
Savings Account and Employee Assistance ProgramLife insurance,
Accidental Death & Dismemberment, Short Term Disability, Long Term
Disability, Health Advocate, International Business Travel Accident
& Medical, and Commuter Transit & Parking Additional Information:
Chanel is a private company whose values are grounded in creating
the conditions for people to perform at their best and feel
fulfilled and confident in their work. We offer a unique work
environment where individuals are encouraged to better understand
the brand, the business, and motivations, so that together we can
unlock the possibilities of growth. This is reflected in: Diversity
and Inclusion At CHANEL, we are intentional in promoting Diversity
& Inclusion. We foster respect, empathy and dignity for all. We
believe strongly that the diversity of our people across the full
spectrum of human differences is essential to our organisation and
the connections we have with each other and our clients.We offer
Employee Resource Groups in the US that are voluntary, open to all,
employee-led groups formed around a shared identity or lived
experience, whose aim is to foster a diverse, inclusive, and
equitable community aligned with the values and missions of the
communities they support. Chanel Community CHANEL Community
empowers our employees to channel their passions, talents and sense
of purpose to contribute to and learn from our
communities.Employees are encouraged to take time off annually to
volunteer through CHANEL Community. CHANEL also matches employee
donations to select charitable organizations. Sustainability CHANEL
Mission 1.5-- is our climate action plan. It is focused on
transforming the business in line with the ambitions of the Paris
Agreement on climate change to limit the average global mean
temperature increase to 1.5 degrees Celsius above preindustrial
levels.Employees are encouraged to contribute to our US
Sustainability efforts at the corporate level and within the
divisions, through organized taskforces and initiatives. Arts and
Culture We are committed to extending our legacy of cultural
engagement. Global support includes the CHANEL Culture Fund, which
supports a select group of leading art culture institutions across
the globe, and the CHANEL Next Prize for the next generation of
creative talent. US support currently includes Annual sponsorship
of the MoMA film program, Tribeca Film Festival programs and
Through Her Lens, Support of the Academy Gold Fellowship for Women
and Sponsorship of the BAAND Together Dance Festival at Lincoln
Center. Fondation Chanel Since 2011, Fondation CHANEL's mission is
for women and girls to be free to shape their own destiny. Through
multi-year partnerships with financial and technical support,
Fondation CHANEL is committed to improving the safety and autonomy
of women and adolescent girls around the world, impacting over a
million women and girls in its first 10 years. For more
information, please navigate to the Fondation Chanel website here
Career and Leadership Development: We have dedicated in-house teams
focused on supporting the onboarding of employees, developing
leadership skills via custom programs like Imagine Chanel People,
Heart of Leadership and group and individual coaching, and blended
online and live classes offered on our Bloom platform and by
skilled trainers, such as Shape Your Career, to develop career
building skills. *Chanel, Inc. benefits and perks are dependent on
eligibility and subject to modification by Chanel at any time.
Keywords: Disability Solutions, Bayonne , Senior Manager, Education-Northeast Regional Trainer, Executive , New York, New Jersey
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