Plasma Center Assistant Manager - Bronx South - NYC
Company: Biolife Plasma Services
Location: Staten Island
Posted on: April 30, 2024
Job Description:
By clicking the "Apply" button, I understand that my employment
application process with Takeda will commence and that the
information I provide in my application will be processed in line
with Takeda's Privacy Notice and Terms of Use. I further attest
that all information I submit in my employment application is true
to the best of my knowledge.Job DescriptionAbout BioLife Plasma
ServicesEvery day at BioLife, we feel good knowing that what we do
helps improve the lives of patients with rare diseases. While you
focus on our donors, we'll support you. We offer a purpose you can
believe in, a team you can count on, opportunities for career
growth, and a comprehensive benefits program, all in a fast-paced,
friendly environment.BioLife Plasma Services is a subsidiary of
Takeda Pharmaceutical Company Ltd.This position will require 6-8
weeks of travel for training purposes. All travel expenses for
training will be covered by the company and will include cost of
flights, rental car, lodging, and meals. Travel home for the
weekend may be permitted and can be discussed further in the
interview process.This exciting and unique opportunity to be part
of a new team as we expand our network provides great opportunities
to grow a career while also directly impacting our ability to
support more patient needs. - Upon applying, please note your email
address on your profile and check that regularly as we will send
updates throughout the application process. Position will be based
out of our brand new plasma donation facility in the Bronx, NYC
opening January 2025! OBJECTIVES/PURPOSESupports the center manager
and management team in the achievement of center production and
cost goals while maintaining compliance with regulatory and quality
requirements for a center producing approximately 60,000 or more
liters of plasma per year. Assists the center manager in the
administrative, regulatory, quality, personnel and facilities
management functions of the center.ACCOUNTABILITIES
- Operational management (60%)
- Ensures compliance with all federal, state, local and
company-specific rules, regulations, and practices related to
quality, to the safety of products, donors, and employees and to
the proper performance of day-to-day activities.
- Assists the center manager in identifying and implementing
improvements and changes to center processes
- Participates in the correction and prevention of audit
findings.
- Prepares routine reports and keeps management apprised of
center operations and operational is- sues.
- Ensures high levels of customer service and satisfaction. Meets
and strives to exceed customer expectations.
- Maintain qualifications and at minimum performs all required
core duties for Medical History, Phlebotomy, Sample Processing and
Operational Management areas. The Hiring Manager may require
certain electives to ensure quality and production needs are met
and/or to ensure all responsibilities are efficiently executed.
Train new and existing staff on donor center procedures through
demonstration, instruction, observation, and feedback.
- Employee development (40%):
- Manages and develops talent within the center. Participates in
the selection of new staff and management within the center.
Trains, coaches and mentors' staff.
- Participates in the interviewing of center staff and assists in
the selection of center staff.
- Fosters teamwork. Works collaboratively with staff, peers, and
management to achieve business goals. Communicates continuously and
resolves conflicts proactively.
- Provides timely feedback on performance and initiates
disciplinary action when necessary.
- Participates in the evaluation and review of center staff.
- Ensures high levels of customer service and satisfaction. Meets
and strives to exceed customer expectations.DIMENSIONS AND
ASPECTSTechnical/Functional (Line) Expertise
- Minimum of one year of relevant work experience, preferably in
a regulated industry or an equivalent com- bination of education
and experience.
- Effective communication, interpersonal, technical and
troubleshooting skills.
- Ability to coach and develop a team of diverse individuals.
- Ability to understand, communicate, and apply technical
documents and instructions.
- Demonstrated ability to multi-task and prioritize.
- Aptitude for working with production, financial marketing and
other statistical data is desirable.
- Requires obtaining and maintaining Cardiopulmonary
Resuscitation (CPR) and AED certification.Leadership
- Integrity
- Fairness
- Honesty
- Perseverance
- Putting the patient at the center
- Building trust with society
- Reinforcing our reputation
- Developing the businessDecision-making and Autonomy
- Refers to Center Manager for guidance on high-impact and/or
sensitive decisions (internal)
- Advises and counsels hourly staff on operational, safety, and
customer service concerns. (internal)
- Delivers performance and review feedback to hourly staff.
(Internal)Interaction
- Consults will all other center roles to effectively problem
solve, ensure safety of staff and donors, and pro- vide an
exceptional customer experience. (internal)
- Coordinates with external vendors and contractors for building
maintenance and other contracted services.
- Responsible for providing exceptional customer service to
donors (external) and fellow employees (internal)
- Attend staff meetings and other team meetings as required.
- Ability to multi-task and work as a team player.
- Attention to detail and ability to work independently
- Effective coaching and counseling skills.Innovation
- May participate in the management of projects and new
initiatives within the center or across centers.
- Coordinates will all other center roles to effectively problem
solve, ensure safety of staff and donors, and provide an
exceptional customer experience.
- Supports the center management team in identifying operational
opportunities for continuous improvement, initiating changes to
center processes as needed, through use of company approved
procedures (including but not limited to 5S, Value Stream Mapping
and Kaizen).Complexity
- Requires ability to stand and walk for entire work shift.
- Potential exposure to blood borne pathogens.
- Requires occasional bending, stooping, kneeling, crouching,
leaning, reaching above shoulders and below knees, and lifting to
50 pounds.
- Must have fine motor coordination, depth perception, and
ability to hear equipment sounds from a distance.
- Requires ability to communicate verbally with donors, in person
and on the phone. Requires depth perception and vision at all
distances.
- Occasional travel. (Less than 10%)EDUCATION, BEHAVIOURAL
COMPETENCIES AND SKILLS:Essential: High School Diploma or
equivalent required.Desired: Associates or Bachelor's degree highly
desirable.ADDITIONAL INFORMATION
- FLSA Classification (US) - Exempt
- Other duties and responsibilities as assigned.BioLife
Compensation and Benefits Summary We understand compensation is an
important factor as you consider the next step in your career. We
are committed to equitable pay for all employees, and we strive to
be more transparent with our pay practices. -For Location:USA - NY
- Bronx - SouthU.S. Base Salary Range:$72,000.00 - $99,000.00The
estimated salary range reflects an anticipated range for this
position. The actual base salary offered may depend on a variety of
factors, including the qualifications of the individual applicant
for the position, years of relevant experience, specific and unique
skills, level of education attained, certifications or other
professional licenses held, and the location in which the applicant
lives and/or from which they will be performing the job.--- The
actual base salary offered will be in accordance with state or
local minimum wage requirements for the job location. -U.S. based
employees may be eligible for short-term and/or long-term
incentives. U.S. based employees may be eligible to participate in
medical, dental, vision insurance, a 401(k) plan and company match,
short-term and long-term disability coverage, basic life insurance,
a tuition reimbursement program, paid volunteer time off, company
holidays, and well-being benefits, among others. U.S. based
employees are also eligible to receive, per calendar year, up to 80
hours of sick time, and new hires are eligible to accrue up to 120
hours of paid vacation.EEO StatementTakeda is proud in its
commitment to creating a diverse workforce and providing equal
employment opportunities to all employees and applicants for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, gender expression, parental status,
national origin, age, disability, citizenship status, genetic
information or characteristics, marital status, status as a Vietnam
era veteran, special disabled veteran, or other protected veteran
in accordance with applicable federal, state and local laws, and
any other characteristic protected by law.LocationsUSA - NY - Bronx
- SouthWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull
time
Keywords: Biolife Plasma Services, Bayonne , Plasma Center Assistant Manager - Bronx South - NYC, Executive , Staten Island, New Jersey
Didn't find what you're looking for? Search again!
Loading more jobs...