Client Services Manager- Senior Homecare
Company: Visiting Angels Greater Philadelphia
Location: Chadds Ford
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Visiting Angels is a private,
non-medical home care agency seeking a dynamic, efficient, and
friendly individual to join our team as Client Services Scheduling
Manager in Chadds Ford/Glen Mills! As Client Services Manager, you
will be responsible for creating and implementing the care
schedules of our senior clients. Our Angel caregivers provide
meaningful assistance for seniors in their home, and as Client
Services Manager, you will manage a team of Client Care Scheduling
Managers to assign appropriate caregivers and monitor their
success. You will be also responsible for "front to back"
interactions with clients. Benefits: Competitive salary based on
experience(Best in the market! PTO Lucrative bonus structure (paid
out quarterly) Healthcare benefit On-call pay In this role you
will: Point person on all Client Related issues for cases under you
and your team Participate in initial and ongoing client and
caregiver meetings Staff cases matched by clients' needs,
caregivers' skills, experience, availability, and personality
Schedule, participate, and document home visits, collecting client
feedback on caregiver performance of duties. Address problems, as
required Collaborate with Wellness Team Supervisor to review Plan
of Care in accordance with client needs and wishes; support
facilitation of updates as warranted Evaluate client and employee
satisfaction to effectively resolve complaints and incidents
Recognize and reward good job performance and promote caregiver
recognition Escalate disciplinary action to the Senior Client
Services Manager Maintain positive relationships with clients and
referral sources Perform on-call evening and weekend duties, as
directed Perform other functions as deemed appropriate by the
management team Ready to start your rewarding career? Apply to
Visiting Angels today! Requirements: Associate Degree in a
healthcare-related field and two years of supervisory experience in
Senior homecare is preferred Proficiency with Microsoft Office
applications, scheduling systems, and other healthcare
industry-related software Excellent communication skills and
professionalism at all times Detail-oriented team player Ability to
multitask, work under pressure and problem solve Strong commitment
to client service excellence and ability to generate goodwill for
Visiting Angels with our staff, client, their families, and
referral sources Ability to remain flexible, resilient, calm and
maintain a sense of humor in all situations. Ability to plan,
organize, prioritize, delegate and accurately complete work
activities within deadlines while managing interruptions. Apply
today to join our home care team! This position is open at our
office in Chadds Ford PA. We are located at 1204 Balitmore Pike,
Suite 301 Chadds Ford, PA 19317. Please call us at (484)770 8479
with any questions! ALL APPLICANTS MUST BE ABLE TO PROVIDE PROOF OF
VACCINATION. Powered by JazzHR r61G2a9dhD
Keywords: Visiting Angels Greater Philadelphia, Bayonne , Client Services Manager- Senior Homecare, Healthcare , Chadds Ford, New Jersey
