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Customer Service Coordinator - Several Positions Now Available!

Company: First Allegiance
Location: Bayonne
Posted on: February 1, 2018

Job Description:

Job DescriptionJob ResponsibilitiesMaintain and service bank owned residential properties throughout the United States by managing, coordinating, and developing our extensive network of contractors. These are long term positions in a fast paced environment with opportunities to develop skills and grow professionally. Team members will be trained and developed to accomplish various tasks including:Find contractors to maintain and service properties throughout the United StatesAssign work orders to contractorsConfirm and follow up on work ordersManage contractor workload and performanceManage and resolve property related issuesEnsure quality standards are being met by contractorsMeet client timelines and expectationsPrepare, review, and negotiate bidsSolicit and expedite photos and documentation to support work completionJob Requirements4-8 years relevant experienceGoal orientated and resourcefulEffective follow up skillsEffective/persuasive communication and negotiation skillsProblem solving skillsAttention to detail; organizedTeam player, Customer service orientedCollections experience a plusAdditional hours/rotating Saturday morning coverage required during peak production periodsLocal candidates preferredPackage OverviewFull time; 37.5 hours per week; overtime rate after 40 working hoursCompetitive salary commensurate with experiencePaid Time Off plan that grows with longevity; paid holidays; perk programsMedical, dental, and vision offerings (with employee contributions)Medical and dependent care FSA offeringsMatching 401(k) retirement offeringTeam building and employee appreciation events_______________________________________________________________________________________________________________________________________________________________________________________Additional Keywords: Customer service, vendor management, call center, phone, administrative, admin, assistant, sales, real estate, property management, property preservation, reo, real estate, default, construction, Staten Island, Jersey City, Hudson County, team, lead, leadership, leader, collections, quality control.Equal Opportunity Employer: As an equal opportunity employer, our employment practices are in accordance with the laws that prohibit discrimination due to sex, race, religion, creed, color, national origin, ancestry, physical or mental handicap or disability, medical condition, marital status, sexual orientation, sexual identity, sexual expression, genetic composition, familial status, domestic partner or civil union status, veteran's status, age or any other basis made unlawful by federal, state or local law or ordinance or regulation. Company DescriptionFirst Allegiance is an established, woman-owned, property preservation firm located in Bayonne, NJ. We provide a wide range of services on bank-owned properties throughout the United States. First Allegiance is a forward thinking company with a reputation for creativity, quality service, and professionalism. We are a growing company with a deep appreciation for excellence in employee performance. Please visit www.firstallegiance.com to learn more.

Keywords: First Allegiance, Bayonne, Customer Service Coordinator - Several Positions Now Available!, Hospitality & Tourism, Bayonne, New Jersey

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