Technology Support III
Company: JPMorganChase
Location: Jersey City
Posted on: April 3, 2026
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Job Description:
Description Assume a vital position as a key member of a
high-performing team that delivers infrastructure and performance
excellence. Your role will be instrumental in shaping the future at
one of the world's largest and most influential companies. As a
Technology Support III Engineer at JPMorgan Chase within the
Corporate Enterprise -Technology Infrastructure Platforms, you
apply your deep knowledge of software, applications, and technical
processes within the infrastructure engineering discipline. In this
role you will continue to evolve your technical and
cross-functional knowledge outside of your aligned domain of
expertise. Job responsibilities Applies technical expertise and
problem-solving methodologies to projects of moderate scope Drives
a workstream or project consisting of one or more infrastructure
engineering technologies Works with other platforms to architect
and implement changes required to resolve issues and modernize the
organization and its technology processes Executes creative
solutions for the design, development, and technical
troubleshooting for problems of moderate complexity Strongly
considers upstream/downstream data and systems or technical
implications and advises on mitigation actions Adapts to a 24/7
operational model and capable of handling Priority 1 and P2
incidents. Utilizes expertise and innovative approaches to
troubleshoot various platform issues. Adds to team culture of
opportunity, inclusion, and respect Required qualifications,
capabilities, and skills Formal training or certification on
infrastructure engineering concepts and 5 years applied experience
Deep knowledge of one or more areas of infrastructure engineering
such as hardware, networking terminology, databases, storage
engineering, deployment practices, integration, automation,
scaling, resilience, or performance assessments Demonstrated
experience in troubleshooting a variety of infrastructure
platforms, as well as functional, hands-on understanding of
database administration and Linux administration. Strong knowledge
in various infrastructure platforms like Linux, Kubernetes, AWS,
terraform, Splunk, Grafana, Datadog, Cassandra, Oracle, CockroachDB
and Networking experience Deep knowledge of one specific
infrastructure technology and scripting languages (e.g., Scripting,
Python, etc.) Strives to continue to develop technical and
cross-functional knowledge outside of the product Deep knowledge of
cloud infrastructure and multiple cloud technologies with the
ability to operate in and migrate across public and private clouds
Experience in identifying and resolving different issues faced on
public cloud platforms and drive service improvement plans.
Keywords: JPMorganChase, Bayonne , Technology Support III, IT / Software / Systems , Jersey City, New Jersey
