Store Supervisor (Bayonne) Bilingual Spanish
Company: TD Bank
Location: Bayonne
Posted on: May 16, 2022
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Job Description:
About TD Bank, America's Most Convenient Bank - TD Bank,
America's Most Convenient Bank, is one of the 10 largest banks in
the U.S., providing more than 8 million customers with a full range
of retail, small business and commercial banking products and
services at approximately 1,300 convenient locations throughout the
Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In
addition, TD Bank and its subsidiaries offer customized private
banking and wealth management services through TD Wealth -, and
vehicle financing and dealer commercial services through TD Auto
Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn
more, visit . Find TD Bank on Facebook at and on Twitter at TD
Bank, America's Most Convenient Bank, is a member of TD Bank Group
and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a
top 10 financial services company in North America. The
Toronto-Dominion Bank trades on the New York and Toronto stock
exchanges under the ticker symbol "TD". To learn more, visit .The
Store Supervisor is responsible for providing an operationally
sound and legendary experience to Customers by supervising the
teller and platform teams in the absence of the Sales and Service
Manager/Assistant Store Manager and Head Teller/Teller Service
Manager. This job provides ongoing coaching and models Guiding
Principles to ensure Legendary Customer Service is experienced by
all Customers at every interaction. Accountable for achieving an
overall Legendary Customer experience in the StoreEnsures team
members fully complete required Training prior to servicing
CustomersLeads the operational standards of the Store, including
but not limited to cash handling, control of negotiable items,
preventing fraud, managing controllable expenses, promoting
integrity, Customer privacy and Employee safetyLeads by example and
coaches team members to focus on Customer experience, by having
needs-based conversations and offering financial solutions to meet
our Customers' needs Partners with Store Leadership to achieve both
Store and individual performance metricsResponsible for making
sound decisions and timely problem resolutionProvides
supervision/coaching/mentoring of Teller and Platform staff to
positively reinforce behavior and assists with staff development
planning Is flexible to move between platform and teller line and
is able to prioritize the needs of bothPrimarily works in assigned
Retail Store. Occasional travel required for Classroom Training,
On-the-Job Training and Regional meetingsApproves financial
transactions using sound judgment to minimize risk and potential
losses from fraud and other decisions that will impact Store
financial resultsHS Diploma or GED required, 2-year degree
preferred 1+ years of related experience requiredKnowledge of
Customer Service and Teller responsibilitiesProven ability to meet
and exceed Customers' expectationsStrong organization skills to
handle multiple tasks in a fast-paced environmentEffective verbal
and written communication skillsApplies sound judgment in decision
making and problem solvingSales and Operational Management
skillsProficient in Microsoft Office Strong working knowledge of
all operational systems and databasesAbility to supervise and lead
othersNotary License (Preferred) At TD, we are committed to
fostering an inclusive, accessible environment, where all employees
and customers feel valued, respected and supported. We are
dedicated to building a workforce that reflects the diversity of
our customers and communities in which we live in and serve, and
creating an environment where every employee has the opportunity to
reach their potential. If you are a candidate with a disability and
need an accommodation to complete the application process, email
the TD Bank US Workplace Accommodations Program at . Include your
full name, best way to reach you, and the accommodation needed to
assist you with the application
process.EOE/Minorities/Females/Veterans/Individuals with
Disabilities/Sexual Orientation/Gender Identity.
Keywords: TD Bank, Bayonne , Store Supervisor (Bayonne) Bilingual Spanish, Other , Bayonne, New Jersey
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